Release notes

Table of Contents * 3.1.0 * 3.0.0

Help

Find answers and guidance about access, registration, and development in the DX Portal. Access & Security What is an API key? An API key consists of a Client ID and Client Secret. You can obtain them by creating or requesting an application in the DX Portal. What developer environments are

What's New

Stay up-to-date with the latest features, improvements, and changes to the DX Portal and APIs. Latest Updates May 2025 New APIs * Connectivity API: Manage and monitor your connectivity services programmatically * Billing API: Access and analyze your billing information through our new API Improvements * Enhanced authentication flow with support

Support

This page provides information about the support options available for the DX Portal and APIs. Frequently Asked Questions General Questions What is the DX Portal? The DX Portal is your central hub for accessing and managing DLR digital services. It provides a catalog of available APIs and services, documentation and

Troubleshooting

This guide provides solutions to common issues you might encounter when using the DX Portal and APIs. Authentication Issues Invalid Client Credentials Problem: You receive an "Invalid client credentials" error when trying to obtain an access token. Solution: * Verify that you're using the correct Client ID

Environments

This guide explains the different environments available for working with DX APIs. Sandbox Environment Accelerate development and test your application in real-life conditions using our sandbox APIs. We provide a wide range of fully compliant APIs, along with dynamic test data to help you build powerful and innovative applications

Registration

This guide will help you register for the DX Portal and create your first application. Create an Account To access the DX Portal and its APIs, you'll need to create an account. Follow these steps to create your account: 1. Visit the DX Portal. 2. Click on the

Internal/External (Public)

Public Post

Development

* Where to find (error) response codes? * What are the available developer environments? * How do I test my application workflows? * How do I test an API in the sandbox environment? * How can I get access to the Playground environment? * How can I get access to the Sandbox environment? * What are API

Registration

* How can I get access to the Production environment? * What are API Products? * I've removed the "Production" API Product from my APP, How to get it back? * How do I report a bug?

Access & Security

* What is an API Key * What are the available developer environments? * How can I get access to the Sandbox environment? * How can I get access to the Production environment? * I've removed the "Production" API Product from my APP. How to get it back? * What do I

Home

Public Documentation Welcome to the Digital Realty DX Gateway documentation portal. This comprehensive resource provides everything you need to integrate with and leverage our API ecosystem. Quick Start New to the DX Gateway? Start here: * Getting Started Guide - Your first steps with the DX Gateway * Registration - Create your account and

audience:internal

3.1.0

DXM 3.1.0 New Features * Customer-oriented DX Portal: DX Portal now includes only features that help address customer needs, mainly: * New APIs catalog look and feel. * Public and Internal APIs differentiation. Only authorized users can see sensitive resources. * Updated documentation content and navigation, including search. * Users with basic

audience:external

Service Management Api

Service Tickets Overview Welcome to the Service Ticket APIs, which allow you to programmatically manage your data center operations, from requesting physical access to scheduling technical assistance. Our APIs are designed for both high-level visibility and deep technical detail. Use the Service Tickets API for broad discovery and the

audience:internal

Landing Page Guide

Welcome to the DX Portal! This guide will help you navigate the portal, understand its capabilities, and manage your experience. Table of contents * Overview * Environments * Registration * Troubleshooting * Support What is the DX Portal? The DX Portal is your central hub for accessing and managing DLR digital services. It provides: * A

audience:internal

Getting Started with DX Portal and APIs

This guide provides an overview of how to access, authenticate, and consume APIs through the DXM platform. Overview The DXM platform provides a centralized interface for working with APIs across Digital Realty services. The DX Portal serves as the primary entry point to: * Discover available APIs * Review API documentation * Test

audience:internal

3.0.0

DXM 3.0.0 New Features * Support Request form in DXM: Customers can submit a support request from within the portal with helpful context such as contact details and incident timeframe (UTC). * Why it matters: Makes it easier to request help and speeds up initial triage. * Who is impacted: Any